Concept
After years of serving Lululemon as an R&D partner, I took on one last challenge with the apparel giant: to transform their in-store “Community Boards” from quaint chalkboards to intelligent product hubs. But for a company who built its reputation on calm quality, the idea of adding a bunch of kiosks and screens to their award winning store design was out of the question. From discovery to 6ft touch capacitive mirrors integrated into their global commerce platform in 200+ stores, I lead design across software, hardware, and CX.
